Question 1

How is Reqzi different to other platforms?

Accepted Answer

Reqzi is different because it connects residents, front desk teams, and property management in one platform. Most systems focus on only one part of the operation, which creates gaps and extra manual work. Reqzi brings everything together so issues are reported once, tracked clearly, and resolved faster. This reduces chasing, improves visibility, and helps teams stay in control.

Question 2

What core problems does it solve for property teams?

Accepted Answer

Reqzi solves the most common problems property teams face day to day. Emails and calls are reduced by giving residents one clear place to report issues and track updates. Front desk teams are no longer stuck relaying messages, and managers gain clear visibility over service requests and building activity. This leads to faster responses, less manual work, and smoother operations.

Question 3

How does the visitor management system work?

Accepted Answer

Reqzi's visitor management system lets residents register guests in advance or on arrival through the app. The front desk can see who is expected, verify visitors quickly, and log entries without paper sign-in books. Residents receive updates when guests arrive, and management keeps a clear record of all visitor activity. This speeds up check-ins and improves security.

Question 4

What results should we expect?

Accepted Answer

Teams using Reqzi typically see measurable improvements in day-to-day operations. Visitor check-ins can be 40 to 60% faster, communication engagement can increase by 20 to 35%, and service request resolution can improve by around 40%. Property managers also gain a 100% audit trail for tracking and compliance. Results vary by site, but the goal is always to have less chasing, faster updates, and smoother operations.

Question 5

What happens to our data?

Accepted Answer

Your data remains yours at all times. Reqzi stores data securely and only uses it to provide and improve the service you are using. We do not sell data or share it with third parties outside of trusted infrastructure providers needed to run the platform. All data handling follows UK GDPR and data protection standards.

Question 6

How reliable are broadcasts and emergency alerts?

Accepted Answer

Reqzi broadcasts and emergency alerts are designed to be reliable and fast. Messages are sent through secure systems with high uptime, and alerts are delivered in real time across the platform. Teams can track delivery and see when messages are sent and received. This ensures important updates reach residents quickly when it matters most.

Question 7

How long does it take to get started?

Accepted Answer

Most teams can get started with Reqzi in a matter of minutes, not months. Setup includes adding properties, inviting staff, and onboarding residents using ready-made tools and guides. There is no heavy installation or complex setup required. This allows teams to go live quickly without disrupting daily operations.

Question 8

Who is Reqzi best suited for?

Accepted Answer

Reqzi is best suited for residential buildings, build-to-rent operators, and property management teams that want clearer communication and less manual work. It works well for single sites as well as growing portfolios. Teams that manage residents, front desk operations, and service requests in one place see the most value.

Provider	Purpose
Vercel	Web application hosting
Railway	API hosting
Supabase	Managed database and file storage
Stripe	Subscription billing and payments
Expo	Mobile app delivery and push notifications
HubSpot	Sales enquiries and CRM
Cal.com	Demo scheduling

Security and data protection at Reqzi

Encryption everywhere

Two-factor authentication

Role-based access control

Tenant isolation

Audit trails

Payments handled by Stripe

UK GDPR and your data

Subprocessors we rely on

Reporting a security issue

Questions about security or compliance?